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Texas DIR Contract DIR-CPO-5938 Deliverables-Based I.T. Services (DBITS)

Procure application development, ERP, analytics, IV&V, and program management services through our awarded Texas DIR DBITS contract. We help Texas state agencies, higher-ed, and local governments scope deliverables, execute SOWs, and deliver on time and within budget.

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DBITS Contract OverviewContractor No: DIR-CPO-5938Vendor ID: 850931172

Contract Type: DBITS (Deliverables-Based I.T. Services). (Texas Directory)

Eligible Buyers: Texas state agencies, higher-ed, K-12, and local government as defined by DIR. (Texas Directory)

Products & Services Awarded

Application Development, Maintenance & Support, Technology Upgrades & Migrations, and ERP

Under Texas DIR DBITS contract DIR-CPO-5938 , Blue Parrot Software delivers full-lifecycle application services—from new builds and integrations to sustainment, modernization, and ERP implementations. We scope work by Statement of Work (SOW), define measurable deliverables and acceptance criteria, and price per DIR quote aligned to your milestones.

What We Deliver

  • Application Development: Custom web/mobile, APIs, integrations, data models, and secure workflows tailored to Texas public-sector needs.
  • Maintenance & Support: Enhancements, incident response, performance tuning, DevOps/observability, and SLA reporting.
  • Technology Upgrade, Migration & Transformation: Platform/database upgrades, refactoring, cloud/container adoption, data conversion, and cutover/hypercare.
  • ERP: Fit-gap, module rollouts, integrations, data conversion/validation, reporting, training, and change management.
Texas state agencies, higher-ed, K-12, cities/counties, special districts · cooperative purchasing · DBITS SOW.

Typical Use Cases

  • Replace spreadsheets/email with a secure case-management or permitting solution.
  • Modernize a legacy system (access DB records, add APIs, improve accessibility).
  • Migrate on-prem workloads to a cloud or container platform with zero data loss.
  • Integrate ERP with HR/finance/asset systems and reconcile historical data.
  • Stand up dashboards for executive reporting (funding, grants, compliance KPIs).
  • Establish SLAs and observability for mission-critical student or citizen services.

Deliverables by Workstream

Application Development

  • Discovery & Design: Requirements/backlog, process maps, data model, UX wireframes, solution design.
  • Build & Integrations: API layer, services, UI components, accessibility hooks, integration adapters (e.g., ERP/LMS/GIS/Payments).
  • Quality & Security: Unit/UI/accessibility tests, code review, vulnerability scan results, performance test report.
  • Deployment & Transition: Release notes, runbooks, rollback plan, administrator training, knowledge transfer.

SLA Acceptance Examples

  • Functional scenarios pass ≥ 95% UAT; no Sev-1 defects open at acceptance.
  • Accessibility conformance documented (WCAG 2.1 AA) with remediation plan for exceptions.
  • p95 response time ≤ 500ms for key endpoints under baseline load (or SOW-specified target).

Application Maintenance & Support

  • Discovery & Design: Requirements/backlog, process maps, data model, UX wireframes, solution design.
  • Build & Integrations: API layer, services, UI components, accessibility hooks, integration adapters (e.g., ERP/LMS/GIS/Payments).
  • Quality & Security: Unit/UI/accessibility tests, code review, vulnerability scan results, performance test report.
  • Deployment & Transition: Release notes, runbooks, rollback plan, administrator training, knowledge transfer.

SLA Acceptance Examples

  • Sev-1: Response ≤ 30 min; Workaround ≤ 4 hrs; Resolution ≤ 1 business day.
  • Uptime: ≥ 99.9% monthly for in-scope components.
  • Backlog: Zero Sev-1 open > 24 hrs; Sev-2 mean time to resolution ≤ 3 business days.

Technology Upgrade, Migration & Transformation

  • Assessment: Current-state inventory, gap analysis, target architecture, risk/controls.
  • Migration Runbooks: Data mapping, conversion scripts, mock cutovers, rollback steps.
  • Security & Compliance: Hardening checklist, least-privilege access, audit logs.
  • Cutover & Hypercare: Production cutover plan, success criteria, post-go-live tuning.

SLA Acceptance Examples

  • 100% of in-scope data converted with reconciliation report (tolerances defined in SOW).
  • No P0 security findings outstanding at go-live; all P1 remediated or risk-accepted.
  • Baseline performance equal or better than pre-migration metrics.

Enterprise Resource Planning (ERP)

  • Fit-Gap & Plan: Business process mapping, gap catalog, phased rollout schedule.
  • Integrations: HR/Finance/Assets/Student or Facilities; interface specs; test data.
  • Data Conversion: Extract/transform/load scripts, crosswalk tables, validation results.
  • Security & Controls: Role-based access, approval workflows, audit evidence.
  • Readiness & Training: UAT scripts and sign-offs; training materials; go-live checklist.

SLA Acceptance Examples

  • Critical gaps resolved or deferred via change control; no blocking defects.
  • Reconciled control totals (e.g., GL balances, headcount) match within SOW tolerances.
  • Training completion ≥ 95% for defined user groups.

Method & Governance (DBITS-ready)

  • Delivery models: Agile or Waterfall per SOW; hybrid for phased modernization.
  • Governance cadence: Weekly standup, bi-weekly demo, monthly executive report; change control board (CCB).
  • Quality gates: Definition of Ready/Done; code review; security scan; accessibility check; performance test before release.

Security, Privacy & Accessibility

  • Security: Threat modeling, secure coding, secret management, encryption in transit/at rest, audit logging.
  • Privacy: Data minimization, role-based access, retention policies.
  • Accessibility: WCAG 2.1 AA design/testing, screen-reader/touch targets, focus order, captions/labels; remediation log included in deliverables.

FAQ

Pricing & Quotes

Pricing is SOW-based under DIR-CPO-5938 . Provide your scope, timeline, and deliverables to receive a DIR quote with labor categories and any applicable DIR discounts.
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How to Order

Four Clear Steps

  • Draft an SOW using the DBITS template (deliverables, milestones, acceptance criteria).
  • Request a DIR Quote from Blue Parrot Software referencing DIR-CPO-5938
  • Issue a Purchase Order to Blue Parrot Software LLC referencing the contract number and attach our quote.
  • (For agencies where required) submit SOW to DIR for review/approval per DBITS guidance.

Contract & Contacts

Blue Parrot Software LLCJoe Silva - COO

Contractor No. DIR-CPO-5938 - Vendor ID: 850931172

(956) 378-9072
1601 W Monte Cristo Rd., Suite A Edinburg, TX 78541
www.bpsllc.io
bpsllc@blueparrotsoftwarellc.com

Compliance & Accessibility

We deliver to SOW-specified security, privacy, and WCAG 2.1 accessibility requirements. When cloud services are included, we align with customer TX-RAMP needs as specified in the SOW and contract terms.

Resources

FAQ

Procurement Identifiers (What Buyers Search)

  • 541511 — Custom Computer Programming Services (Primary)
  • 541512 — Computer Systems Design Services
  • 541513 — Computer Facilities Management Services
  • 541519 — Other Computer Related Services
  • 518210 — Data Processing, Hosting, and Related Services
  • 511210 — Software Publishers
  • 611420 — Computer Training

Statement of Work

At BlueParrot Software LLC , we’re proud to support Texas state agencies with trusted, results-driven IT solutions. If your organization is seeking a reliable partner to help deliver impactful technology projects, we’d love to collaborate. Reach out to our team through the contact information above and let’s build the right solution together.

CAPABILITY STATEMENTOrders must reference DIR-CPO-5938 on the Purchase Order. Quotes provided upon request per SOW.