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Software Assessment & Selection

From requirements and vendor scorecards to PoC/Pilots and a clear recommendation—backed by TCO/ROI.

Choose the right platform or product with a defensible process that balances capabilities, cost, risk, and time-to-value. We run an end-to-end software assessment & selection program: from stakeholder alignment and requirements to vendor scorecards, PoCs/Pilots, and a clear recommendation—with implementation plans and measurable ROI.

Key Benefits

Clarity & Alignment: Stakeholder-driven requirementsClarity & Alignment:

Apples-to-Apples: Weighted scorecards and demo scriptsApples-to-Apples:

Risk Management: Security/compliance checksRisk Management:

Proof Before Purchase: PoC/Pilots with measurable KPIsProof Before Purchase:

Total Cost Transparency: TCO/ROI DashboardsTotal Cost Transparency:

What We Deliver

  1. Requirements & Prioritization: stakeholder interviews, current-state mapping, fit/gap analysis.
  2. Market Scan & Longlist → Shortlist: landscape review, selection of contenders.
  3. Evaluation Framework: weighted scorecards, demo scripts, reference questions.
  4. Security & Compliance Due Diligence: IAM, encryption, logging, evidence.
  5. Integration & Data Plan: interfaces, data migration, SLAs.
  6. Commercial/TCO Model: licenses, usage, services, exit & switching costs.
  7. Proof of Concept or Pilot: success criteria, timelines, and risk controls.
  8. Final Recommendation & Roadmap: decision memo, milestones, change plan.

Evaluation Criteria (Scoring Matrix)

  1. Business Fit — must-have capabilities, usability, accessibility, roadmap alignment.
  2. Technical Fit — architecture, APIs/SDKs, deployment model, observability readiness.
  3. Security & Compliance — SSO/MFA/IAM, encryption, logging, audit evidence, TX-RAMP context.
  4. Cost & Commercials — TCO, price protections, growth tiers, services.
  5. Operations & Risk — vendor viability, SLAs, support model, exit strategy.

Discovery & Alignment

  1. Stakeholders & Journeys: who uses it, what outcomes matter, accessibility (WCAG/508) needs.
  2. Fit/Gap Map: capabilities vs. requirements with must-have / should-have / could-have tags.
  3. Constraints: budget, timeline, data residency, procurement rules.

Market Scan → Shortlist

  1. Identify longlist from category leaders and niche players, narrow to 3–5 finalists.
  2. Create demo scripts ensuring apples-to-apples comparisons.
  3. Build a transparent scorecard with weights tied to business outcomes.

Integration & Data Due Diligence

  1. Interfaces: REST/GraphQL, webhooks, event streams; mapping to existing systems.
  2. Data Migration: extraction, cleansing, validation, cutover strategy.
  3. SLAs & SLOs: performance targets (p95 latency, uptime), error handling, throttling.

Security & Compliance Review

  1. Identity: SSO (OIDC/SAML), MFA, role models (RBAC/ABAC).
  2. Encryption: in transit (TLS/mTLS) and at rest (KMS/rotation).
  3. Telemetry: access/change logs, retention, export formats.
  4. Regulatory Context: procurement evidence (e.g., TX-RAMP), audit trails, SBOM/artifact signatures where applicable.

Proof of Concept / Pilot

  1. Success Criteria: measurable KPIs tied to outcomes.
  2. Scope Control: time-boxed, limited users/data, clear go/no-go gates.
  3. Observability: release markers and dashboards for pilot results.

TCO, ROI & Commercials

  1. Cost Model: licenses, usage/ingestion, environments, services, training.
  2. Value Model: time saved, risk reduced, revenue uplift, adoption.
  3. Contract Protections: price locks, service credits, data export, termination/transition assistance.

Recommendation & Roadmap

  1. Decision Memo: top choice, runner-up, rationale, and risks.
  2. Implementation Plan: phases, dependencies, resource model, change management.
  3. Build vs. Buy Option: when bespoke software wins—pair with delivery if building.

FAQs

Ready to Choose with Confidence?