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Business Intelligence (BI) Dashboards

Power BI, QuickSight, and Tableau—governed KPIs, certified datasets, and a semantic/metric layer with freshness SLAs and adoption telemetry.

Ship decision-grade dashboards your team can trust. We design and operationalize Power BI, QuickSight, and Tableau with governed KPIs, certified datasets, and a clear semantic/metric layer—so leaders get the signal (not noise) and operations see real-time health with freshness SLAs and adoption telemetry.
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Key Benefits

Decision-Grade KPIs: Governed formulas & ownersDecision-Grade KPIs:

Trusted Data: Certified datasets w/ lineage & SLAsTrusted Data:

Secure Access: RLS, masking, approvalsSecure Access:

Fast & Cost-Aware: Incremental refresh, caching, workload rulesFast & Cost-Aware:

Adoption & ROI: Usage telemetry and enablement playbooksAdoption & ROI:

What We Deliver

  1. Requirements to KPIs: problem statements → KPI list → definitions, owners, and targets.
  2. Data Model for BI: conformed dimensions, star schemas, and metric/semantic layer.
  3. Dashboard Design System: layouts, filters, drill paths, accessibility checks.
  4. Platform Build: workspaces, datasets, RLS policies, refresh/ingestion.
  5. Governance & Catalog: certification workflow, versioning, change control.
  6. Adoption & Operations: usage telemetry, SLA dashboards, enablement playbooks.

Dashboard Types & Use Cases

  1. Executive KPIs: revenue, cost, service levels, reliability, risk.
  2. Operational Health: queues, backlog aging, SLA hit rate, MTTR, throughput.
  3. Finance & RevOps: pipeline, cash collections, variance, cohort trends.
  4. Product & Support: adoption, engagement, incidents, CSAT/NPS.

Modeling & Metric Governance

  1. Semantic/Metric Layer: single formulas for KPIs; PR-based change control.
  2. Certified Datasets: documented lineage, owners, refresh SLAs.
  3. Drill-safe Design: filters & hierarchies that preserve metric integrity.

Security, Privacy & Compliance

  1. Access: RLS/column masking, workspace roles, tenant policies.
  2. PII & Sensitive Data: masking/tokenization in non-prod; evidence exports.
  3. Audit & Review: certification checklists, change logs, approval trails.
CERTIFICATIONS

Performance & Cost Optimization

  1. Refresh Strategy: incremental refresh, partitions, direct query vs import.
  2. Query Tuning: aggregations, materialized views, caching governance.
  3. Cost Controls: workload rules, schedule windows, dataset size guardrails.

Observability & Adoption

  1. Freshness & Reliability: data age, refresh success, failure alerts.
  2. Usage Telemetry: active users, time on page, certified vs ad-hoc views.
  3. Quality Signals: broken tiles, filter misuse, slow visuals.

Delivery Approach

  1. Assess stakeholders, decisions, and KPIs; baseline current reports.
  2. Design data model, metric layer, and dashboard wireframes (a11y included).
  3. Build datasets, RLS, refresh, and dashboards with testable KPIs.
  4. Validate with UAT, certification, and performance targets.
  5. Operate with usage telemetry, SLA monitors, and release/change control.

FAQs

Ship Dashboards Your Leaders Trust.